<ul><li>Coordinate and supervise day-to-day activities on the assigned floor to ensure smooth operations.</li><li>Act as a liaison between patients/guests and hospital/department staff for prompt service delivery.</li><li>Monitor cleanliness, safety, and overall maintenance of the floor.</li><li>Ensure timely availability of support services such as housekeeping, nursing, and technical staff.</li><li>Address patient/visitor queries and escalate unresolved issues to higher management.</li><li>Maintain proper documentation and reports related to patient services, incidents, and floor activities.</li><li>Assist in patient admission, discharge, and transfer processes with efficiency.</li><li>Ensure compliance with hospital policies, SOPs, and quality standards.</li><li>Train, guide, and supervise support staff for better patient care.</li></ul>

Floor Coordinator