<ul><li>Provide excellent customer service by addressing inquiries, resolving issues, and ensuring a positive shopping or service experience.</li><li>Lead and motivate floor staff, fostering a positive and collaborative work environment.</li><li>Oversee daily operations on the floor, including opening and closing procedures, ensuring cleanliness, and maintaining a visually appealing environment.</li><li>Monitor and manage inventory levels, conduct regular stock checks, and coordinate with relevant departments for restocking.</li><li>Support sales activities by assisting customers, promoting products or services, and driving sales initiatives.</li><li>Train and develop floor staff, ensuring they are knowledgeable about company policies, products, and customer service standards.</li><li>Implement and maintain visual merchandising standards to create attractive displays and showcase products effectively.</li><li>Handle cash transactions, process payments, and ensure accuracy in cash handling procedures.</li><li>Ensure compliance with health and safety protocols, creating a safe and secure environment for both staff and customers.</li></ul>

Floor Coordinator