<ul><li>Oversee the financial counselling team to guide patients on hospital billing, insurance, and payment options.</li><li>Assist patients and families in understanding treatment costs, insurance coverage, and cashless procedures.</li><li>Coordinate with TPAs, insurance companies, and hospital departments for smooth claim approvals.</li><li>Review and resolve billing discrepancies and escalate complex cases when required.</li><li>Monitor team performance, set targets, and ensure quality financial counselling services.</li><li>Prepare reports on patient payments, pending claims, and revenue collection.</li><li>Train and mentor financial counsellors on hospital policies, insurance procedures, and patient communication.</li></ul>

Financial Counsellor Manager