<ul><li>Provide patients and their families with clear and detailed explanations of their medical bills and charges.</li><li>Educate patients on their financial obligations, including out-of-pocket expenses, insurance coverage, and payment options.</li><li>Assist patients in understanding their health insurance policies, deductibles, copayments, and reimbursement processes.</li><li>Offer and set up flexible payment plans for patients who require assistance in managing their medical expenses.</li><li>Monitor and follow up on patient payment plans to ensure timely payments and compliance.</li><li>Verify insurance coverage and eligibility before services are rendered.</li><li>Liaise with insurance providers to resolve issues related to coverage, denials, or delays.</li><li>Assist in pre-authorization and claims submission processes when needed.</li></ul>

Financial Counsellor