<ul><li>Assist patients and their families in understanding treatment costs, payment options, and insurance coverage.</li><li>Verify patient insurance eligibility, pre-authorization, and claim approvals.</li><li>Provide cost estimates and clarify billing procedures to patients before treatment.</li><li>Coordinate with insurance companies and hospital billing teams to ensure smooth claim processing.</li><li>Educate patients about financial policies, discounts, and available support programs.</li><li>Resolve patient queries and disputes related to bills, payments, and insurance coverage.</li><li>Maintain accurate records of financial counselling sessions and insurance documentation.</li><li>Monitor pending payments and follow up with patients or insurance providers as required.</li></ul>

Financial Counselling