<ul><li>Oversee and coordinate daily hospital/department operations to ensure smooth functioning.</li><li>Monitor patient flow, admission–discharge processes, and service delivery efficiency.</li><li>Liaise with clinical and non-clinical departments to resolve operational bottlenecks.</li><li>Ensure adherence to hospital policies, SOPs, and quality standards.</li><li>Support implementation of process improvements to enhance patient experience and operational efficiency.</li><li>Prepare and analyze MIS reports, occupancy data, and performance metrics.</li><li>Coordinate with vendors, housekeeping, security, and maintenance teams for seamless operations.</li><li>Handle patient or attendant escalations tactfully and ensure timely resolution.</li></ul>

Executive/Sr. Executive-Operation