<ul><li>Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.</li><li>Diagnose and resolve technical issues promptly, ensuring minimal downtime.</li><li>Administer and maintain IT infrastructure, including servers, networks, and telecommunications.</li><li>Monitor system performance and ensure security protocols are up to date.</li><li>Manage IT projects from initiation through to completion, ensuring deliverables are met on time and within budget.</li><li>Collaborate with stakeholders to gather requirements, define project scope, and track progress.</li><li>Install, configure, and upgrade software and hardware as necessary.</li><li>Manage licenses and ensure compliance with software agreements.</li></ul>

Executive/Sr. Executive-Information Technology