<ul><li>Walk in drive</li><li>Date :- 11th &amp; 12th Jan 2024</li><li>Address : Manerva Grand, 105/A, Near Cine Planet, Kompally, Hyderabad.</li><li>Handle inbound customer inquiries via phone, email, or chat in a professional and courteous manner.</li><li>Provide accurate and timely information to customers regarding products, services, and policies.</li><li>Resolve customer complaints and issues promptly, aiming for a positive resolution.</li><li>Identify and analyze customer needs to offer appropriate solutions or escalate issues to the relevant departments.</li><li>Collaborate with other teams, such as technical support or sales, to address complex customer concerns.</li><li>Maintain detailed and accurate records of customer interactions and transactions.</li><li>Document customer feedback, common issues, and suggestions for process improvement.</li></ul>

Executive/Sr. Executive-Customer Care