Executive/Senior Executive Call Center Jobs in Sterling Hospital, Memnagar - Ahmedabad, Gujarat

1. Job Title: Executive/Senior Executive Call Center
2. Qualification: Graduate
3. Location: Sterling Hospital, Memnagar - Ahmedabad, Gujarat
4. Work Experience: 1 to 3 Years

Job Description

1. Handle inbound and outbound calls professionally.
2. Provide accurate information about services/products.
3. Resolve customer queries and complaints in a timely manner.
4. Maintain call records and update CRM system regularly.
5. Follow standard scripts, processes, and quality guidelines.
6. Achieve daily/weekly/monthly call and performance targets.
7. Coordinate with internal teams for issue resolution.
8. Ensure high levels of customer satisfaction.
9. Prepare basic call reports and MIS.
10. Maintain confidentiality and data security standards.

Take this opportunity to join Sterling Hospital, Memnagar - Ahmedabad, Gujarat as a Sterling Hospital, Memnagar in Ahmedabad, Gujarat and build a successful career in the healthcare industry. Apply today for this job opportunity and grow with a leading healthcare organization.