<ul><li>Oversee daily dispatch and recovery operations to ensure timely and efficient service delivery.</li><li>Plan, schedule, and monitor vehicle or asset deployment for optimal utilization.</li><li>Lead and supervise dispatch and recovery teams, ensuring adherence to company policies and safety standards.</li><li>Coordinate with operations, maintenance, and customer service departments for smooth workflow.</li><li>Monitor KPIs such as turnaround time, recovery success rate, and resource efficiency.</li><li>Implement process improvements to enhance response time and reduce operational costs.</li><li>Manage emergency situations, breakdowns, and route deviations effectively.</li><li>Maintain accurate logs, reports, and documentation for audits and performance tracking.</li><li>Train staff on dispatch systems, recovery protocols, and communication procedures.</li></ul>

Dispatch & Recovery Manager