Customer Service Executive

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Customer Service Executive

work outline icon0 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Transasia Bio-Medicals Ltd

time outline iconMadurai, Tamil Nadu, India

Posted on 25-08-2025

1 Vacancy

Description

  • Handle customer inquiries, complaints, and requests through phone, email, or chat.
  • Provide accurate information about products, services, and company policies.
  • Ensure timely resolution of customer issues and escalate complex cases when necessary.
  • Maintain customer records and update databases with relevant details.
  • Follow up with customers to ensure satisfaction and build long-term relationships.
  • Coordinate with internal teams to address customer needs effectively.
  • Meet service level agreements (SLAs) and performance targets.
  • Handle order processing, returns, and billing-related queries.

Category

Administration / Management

Key Skills

Attention to DetailCommunicationTeam WorkProblem Solving

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