<ul><li>Handle inbound and outbound customer calls, emails, and chats effectively</li><li>Resolve customer queries, complaints, and issues promptly and professionally</li><li>Provide accurate information about products, services, orders, and policies</li><li>Maintain customer satisfaction by providing timely and effective solutions</li><li>Update customer records and document interactions in CRM systems</li><li>Coordinate with internal teams like sales, logistics, and technical support for issue resolution</li><li>Follow up with customers to ensure problems are resolved to their satisfaction</li></ul>

Customer Service