Customer Relationship Manager

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Customer Relationship Manager

work outline icon1 - 2 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Health Assist Insurance TPA Pvt Ltd

time outline iconNagpur, Maharashtra, India

Posted on 09-09-2025

1 Vacancy

Description

  • Build and maintain strong relationships with existing and new customers.
  • Understand customer needs and provide solutions to enhance satisfaction.
  • Handle customer queries, feedback, and complaints professionally.
  • Coordinate with internal teams to ensure timely delivery of products and services.
  • Monitor customer accounts and ensure renewals and repeat business.
  • Prepare reports on customer interactions, satisfaction, and business growth.
  • Identify opportunities to upsell or cross-sell products and services.
  • Organize customer engagement activities and loyalty programs.

Category

Administration / Management

Key Skills

Good CommunicationAttention to DetailDecision MakingProblem Solving Skills

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