<ul><li>Handle customer inquiries, complaints, and feedback via phone, email, or in-person.</li><li>Provide accurate information about products, services, and policies to customers.</li><li>Maintain and update customer records in the database accurately.</li><li>Resolve customer issues promptly and escalate complex problems to the concerned department.</li><li>Build and maintain strong relationships with customers to enhance satisfaction and loyalty.</li><li>Coordinate with internal teams to ensure timely delivery of services and solutions.</li><li>Prepare reports on customer interactions, complaints, and feedback for management review.</li><li>Support promotional campaigns, new product launches, and service initiatives.</li><li>Follow organizational guidelines and standard operating procedures to maintain service quality.</li></ul>

Customer Executive