Customer Care Executive (Admission)
2 - 5 Years of Experience
Not disclosed 
Full TimeSGVP Holistic Hospital (SGVPHH), Chharodi, Ahmedabad
Ahmedabad, Gujarat, India
Posted on 10-07-2024
141 Views
1 Vacancy
Description
- Provide exceptional customer service to prospective students, parents, and educational counselors regarding admissions inquiries, application procedures, and program information.
- Guide prospective students through the admissions process, including explaining admission criteria, program requirements, deadlines, and documentation needed.
- Respond promptly to inquiries via phone, email, and in-person meetings, addressing questions and concerns effectively.
- Maintain accurate records of prospective student interactions, application statuses, and admissions progress using CRM software or databases.
- Collaborate with admission counselors, academic departments, and administrative staff to facilitate the smooth processing of applications and admissions decisions.
- Assist in organizing and participating in admission events, such as open houses, campus tours, and information sessions.
- Follow up with prospective students to provide updates on their application status and encourage completion of necessary steps for admission.
- Ensure compliance with institutional policies, procedures, and regulations related to admissions and student data privacy.
Category
Administration / Management
Preferred Education
Graduate
Key Skills
Problem-Solving SkillsCustomer ServiceKnowledge of Admission ProceduresComputer LiteracyPositive Attitude
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