<ul><li>Handle customer inquiries via phone, email, chat, or in-person.</li><li>Provide accurate information about products, services, policies, and procedures.</li><li>Resolve customer complaints, issues, and escalations promptly.</li><li>Maintain detailed records of customer interactions, feedback, and transactions.</li><li>Coordinate with internal departments to address customer concerns effectively.</li><li>Follow up with customers to ensure satisfaction and service quality.</li><li>Assist in generating customer service reports and performance metrics.</li><li>Identify recurring issues and suggest improvements to enhance service.</li><li>Promote additional products or services when appropriate.</li><li>Maintain a professional and empathetic demeanor in all interactions.</li></ul>

Customer Care Executive