
Customer Care Executive
Medlix Hospital, Gurugram
Gurugram, Haryana, India
Posted on 10-03-2025
1 Vacancy
Description
- Address customer inquiries via phone, email, chat, or social media.
- Provide accurate information about products, services, and policies.
- Resolve customer complaints efficiently and escalate complex issues when necessary.
- Assist customers with order placement, cancellations, refunds, and tracking.
- Follow up on customer interactions to ensure resolution and satisfaction.
- Recommend products or services based on customer needs.
- Inform customers about discounts, promotions, and new product launches.
- Achieve sales targets through upselling or cross-selling strategies.
Category
Administration / Management
Key Skills
Attention to DetailProblem solvingPositive AttitudeCommunication
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