Customer Care Executive

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Customer Care Executive

work outline icon0 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Medlix Hospital, Gurugram

time outline iconGurugram, Haryana, India

Posted on 10-03-2025

1 Vacancy

Description

  • Address customer inquiries via phone, email, chat, or social media.
  • Provide accurate information about products, services, and policies.
  • Resolve customer complaints efficiently and escalate complex issues when necessary.
  • Assist customers with order placement, cancellations, refunds, and tracking.
  • Follow up on customer interactions to ensure resolution and satisfaction.
  • Recommend products or services based on customer needs.
  • Inform customers about discounts, promotions, and new product launches.
  • Achieve sales targets through upselling or cross-selling strategies.

Category

Administration / Management

Key Skills

Attention to DetailProblem solvingPositive AttitudeCommunication

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