Customer Care Executive
1 - 3 Years of ExperienceNot disclosed Full Time
Sterling Cancer Hospital, Ahmedabad
Ahmedabad, Gujarat, India
Posted on 16-10-2023
476 Views
1 Vacancy
Description
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
Category
Administration / Management
Preferred Education
Graduate
Key Skills
Communication SkillsOT TechnicianTechnicianTeam working
Aggregated job.
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