Customer Care Executive

Customer Care Executive

work outline icon1 - 3 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Sterling Cancer Hospital, Ahmedabad

time outline iconAhmedabad, Gujarat, India

Posted on 16-10-2023

480 Views

1 Vacancy

Description

  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.
  • Conducting quality assurance surveys with customers and providing feedback to the staff.

Category

Administration / Management

Preferred Education

Graduate

Key Skills

Communication SkillsOT TechnicianTechnicianTeam working

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