Customer Care Executive

Customer Care Executive

work outline icon1 - 5 Years of Experiencerupess outline iconNot disclosed time outline iconFull Time

Nova Ivf Fertility, Lucknow

time outline iconLucknow, Uttar Pradesh, India

Posted on 17-05-2023

694 Views

1 Vacancy

Description

  • Languages - English and Hindi
  • Duty Hrs - 8.5hrs/General
  • Managing a team of representatives offering customer support.
  • Overseeing the customer service process.
  • Resolving customer complaints brought to your attention.
  • Creating policies and procedures.
  • Planning the training and standardization of service delivery.
  • Selecting and hiring new staff.
  • Monitoring the work of individual representatives and of the team.

Category

Administration / Management

Preferred Education

Graduate

Key Skills

Communication SkillsCustomer Care ExecutiveCustomer CareCustomer ServiceProblem Solving Skills

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