<ul><li>Maintaining track of all pending claim cases &amp; ensure on the closure of the same within TAT.</li><li>Resolving the Client Medi-claims and medical insurance enrollment issues.</li><li>Co-coordinating with the client team and re-solving the employees enrollment issues</li><li>Taking care of the medical claim payment process with the Oriental Insurer and uploading the payment issue with the insurer and broker.</li><li>Closing the assigned tickets within TAT.</li><li>Responding to the mail and action accordingly.</li></ul>

Customer Care - Executive