<ul><li>Provide prompt and courteous assistance to customers via phone, email, or chat.</li><li>Address customer inquiries, complaints, and issues, offering solutions or escalating when necessary.</li><li>Maintain detailed records of customer interactions, feedback, and resolutions.</li><li>Offer information about products, services, and company policies to enhance customer satisfaction.</li><li>Process orders, refunds, and exchanges, ensuring accuracy and compliance with company guidelines.</li><li>Follow up with customers to ensure continued satisfaction and resolve any ongoing issues.</li><li>Manage and prioritize multiple customer inquiries while maintaining a high level of professionalism.</li><li>Collaborate with other departments to ensure timely resolution of customer concerns.</li><li>Identify opportunities for process improvement based on customer feedback and trends.</li><li>Stay updated on company products, services, and industry best practices to assist customers effectively.</li></ul>

Customer Care