Clinical Pharmacist & Healthcare Advisor

Responsibilities include the following and other duties may be assigned

• Explain the features of the Relex Medication Therapy Management Program to prospective or existing customers/patients and obtain referral for patient to join the program.
• Scrutinize and digitize patient prescriptions and ensure thorough analysis and vetting before medication is dispensed.
• Patient counselling and guidance on correct use of medication for achieving desired/targeted outcomes.
• Provide information and explanation of diagnoses, options, outcome and risk and escalate where required.
• Conducting patient evaluation Doctor Virtual Connect program.
• Closely monitoring patient progress through regular review patient outcomes and data, follow up on lab tests and their results.
• Intervention with patient and/or patient’s doctors where necessary.
• Support customer outreach programs through conduct of counselling and tests associated with theme of the program.
• Communicate customer feedback and customer experience on products / services and/or modifications to existing products/services to Operations, Marketing and Quality teams.
• Data updation in all tracking platforms on a daily basis.