<ul><li>Responding to customer queries, complaints, and requests via phone, email, or chat.</li><li>Assisting customers with product setup and resolving any technical issues they might experience.</li><li>Informing customers about specialized product functionalities and features.</li><li>Following up with customers to ensure that reported technical difficulties have been resolved.</li><li>Troubleshooting, analyzing, and reporting product errors, failures, or malfunctions to management.</li><li>Keeping a detailed record of client data, including useful comments, as well as positive or negative feedback.</li></ul>

Client Support Officer