<ul><li>Manage daily operations of the centre, ensuring efficiency and quality.</li><li>Supervise, train, and motivate centre staff for optimal performance.</li><li>Ensure excellent customer service and handle escalations effectively.</li><li>Maintain centre infrastructure, equipment, and supplies.</li><li>Monitor and achieve operational and business targets.</li><li>Prepare and maintain reports on centre performance and activities.</li><li>Implement standard operating procedures (SOPs) and compliance guidelines.</li><li>Coordinate with other departments for smooth workflow.</li></ul>

Centre Manager