<ul><li>Handle inbound and outbound calls professionally to address customer queries.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve customer complaints, issues, and escalate complex cases when required.</li><li>Maintain call logs, records, and update CRM software.</li><li>Follow communication scripts and call handling guidelines.</li><li>Achieve daily/weekly targets for calls, sales, or customer support.</li><li>Build and maintain positive relationships with customers.</li><li>Ensure customer satisfaction through timely and effective responses.</li></ul>

Call Centre Executive