<ul><li>Handle inbound and outbound calls in a professional and courteous manner.</li><li>Provide information, support, and solutions to customer inquiries.</li><li>Follow up on customer interactions and resolve any issues or complaints.</li><li>Deliver high-quality service and maintain a positive relationship with customers.</li><li>Address customer concerns and provide timely and accurate solutions.</li><li>Maintain thorough knowledge of company products and services to provide accurate information.</li><li>Accurately record customer interactions and maintain detailed notes in the CRM system.</li><li>Update and manage customer records and ensure data accuracy.</li><li>Prepare reports and summaries of call activity as required.</li></ul>

Call Centre Executive