Call Center Executive Jobs in KP Institute of Medical Sciences (KPIMS) - Agra, Uttar Pradesh

Job Requirements

1. Job Title: Call Center Executive
2. Location: KP Institute of Medical Sciences (KPIMS), Agra, Uttar Pradesh
3. Work Experience: 1 to 5 Years

Job Description

1. Handle inbound and outbound customer calls professionally and efficiently.
2. Provide accurate information about hospital services, appointments, and inquiries.
3. Record and update patient details, complaints, and feedback in the system.
4. Schedule appointments and follow up with patients as required.
5. Resolve basic patient queries or escalate complex issues to the concerned department.
6. Maintain call logs, reports, and documentation accurately.
7. Ensure high levels of customer satisfaction and patient engagement.
8. Adhere to hospital policies, data privacy, and confidentiality standards.

Take this opportunity to join KP Institute of Medical Sciences (KPIMS) as a Call Center Executive in Agra, Uttar Pradesh and build a successful career in the healthcare industry. Apply today for this job opportunity and grow with a leading healthcare organization.