<ul><li>Handle inbound and outbound calls, providing exceptional customer service and addressing inquiries.</li><li>Assist customers with product information, account issues, and troubleshooting services.</li><li>Record and update customer interactions, ensuring all details are accurately documented.</li><li>Resolve customer complaints, escalating issues when necessary to higher-level support.</li><li>Follow call scripts and protocols to ensure a consistent and professional service experience.</li><li>Achieve performance targets, such as call resolution time and customer satisfaction rates.</li><li>Provide detailed information regarding company products, services, and policies to customers.</li><li>Manage high-volume calls while maintaining professionalism and efficiency.</li><li>Maintain a positive attitude and effective communication with customers at all times.</li></ul><p>&nbsp;</p>

Call Center