<ul><li>Assist in overseeing daily operations to ensure smooth workflow and service delivery.</li><li>Coordinate with departments to meet operational goals and maintain efficiency.</li><li>Monitor KPIs and generate reports for performance evaluation and improvement.</li><li>Implement SOPs and ensure compliance with company policies and standards.</li><li>Supervise and train operational staff to maintain quality and productivity.</li><li>Identify process gaps and recommend solutions for better resource utilization.</li><li>Support budgeting, procurement, and inventory management tasks.</li><li>Handle escalations, resolve issues, and ensure customer satisfaction.</li></ul>

Asst. Manager-Operation