Asst. Manager/Manager-Quality

Quality Management:

• Implement and oversee quality management systems to ensure compliance with regulatory standards and organizational policies.

Audit and Assessment:

• Conduct regular internal audits to assess and monitor adherence to quality standards, identifying areas for improvement and implementing corrective actions.

Documentation and Reporting:

• Maintain accurate records of quality-related activities, prepare reports, and communicate findings to management, highlighting areas of achievement and opportunities for enhancement.

Process Improvement:

• Collaborate with different departments to identify, analyze, and improve processes that impact product or service quality, ensuring efficiency and effectiveness.

Training and Education:

• Provide training and education to staff on quality standards, processes, and best practices to foster a culture of continuous improvement and compliance.

Customer Feedback Analysis:

• Analyze customer feedback and complaints, working with relevant departments to address issues and implement solutions to enhance customer satisfaction.

Regulatory Compliance:

• Stay abreast of regulatory changes and updates, ensuring that the organization's quality management processes align with applicable laws and industry standards.