<ul><li>Oversee the processing of insurance claims, including verification, approval, and settlement.</li><li>Ensure claims are processed accurately and within agreed timelines.</li><li>Resolve any issues or discrepancies related to claims and liaise with insurance companies as needed.</li><li>Act as the point of contact for clients and healthcare providers, addressing their inquiries and concerns.</li><li>Maintain and strengthen relationships with key stakeholders, including clients, hospitals, and insurance companies.</li><li>Monitor and manage the daily operations of the TPA department, ensuring adherence to company policies and regulatory requirements.</li><li>Implement and improve operational processes to enhance efficiency and accuracy in claims processing.</li><li>Supervise and support the TPA team, providing guidance, training, and performance evaluations.</li><li>Ensure that team members are meeting performance targets and maintaining high standards of service.</li></ul>

Assistant Manager-TPA