Area Service Manager
0 - 5 Years of Experience
Not disclosed 
Full TimeTransasia Bio-Medicals Ltd.
Patna, Bihar, India
Posted on 12-09-2024
169 Views
1 Vacancy
Description
- Oversee and manage day-to-day service operations in the assigned area, ensuring that all service activities are completed on time and to the highest standard.
- Ensure that service teams follow company policies, safety regulations, and industry standards during repairs, installations, and maintenance work.
- Develop and implement strategies to improve service quality and operational efficiency.
- Lead and supervise a team of service technicians, coordinators, and other service personnel.
- Recruit, train, and mentor service staff to ensure a high-performing team capable of delivering quality service.
- Conduct regular performance reviews and provide feedback to team members to foster continuous improvement.
- Serve as the primary point of contact for customers within the area, addressing concerns, complaints, and service requests in a timely and professional manner.
- Build and maintain strong relationships with key customers to drive loyalty and repeat business.
- Conduct customer satisfaction surveys and take corrective actions based on feedback to enhance service delivery.
Category
Engineering / Maintenance
Key Skills
Service Operations ManagementTeam Leadership and DevelopmentCustomer Relationship ManagementMaintenance and Repair OversightBudget and Cost Control
Aggregated job.
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