AM / DM - Learning & Development - Human Resources

Talent Development Planning and Formulation

• Propose and develop new employee development and talent management initiatives / programs.
• Develop long and short-term employee development and talent management strategies and plans.
• Conduct Training Needs Identification and Training Needs Analysis.
• Contribute in development, revision, and evaluation of training course content.
• Conducting and coordinating induction programs at various levels.
• Create, maintain and handle training MIS for your designated unit/zone.

Consultancy and Monitoring :

• Meet with the HODs and team members to identify training needs for training and development solutions.
• Develop talent development strategies and solutions to meet long and short-term business needs.
• Provide career guidance to high potential staff.
• Oversee the training conducted by functional trainers and guide them with regards their delivery skills.

Training Budget

• Considering the costs of planned programs and keeping within budgets.
• Monitor compliance to the annual training budget at the unit Reduce or highlight revenue
  leakage or any pilferage.

Continuous Improvement :

• Review and continually suggest improvement of the Training modules, ensuring that it remains current and ensures a consistent high quality of training, services and information for learners.
• Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers. (Functional training is handled by the function and it members).
• To monitor the functional training of the outsourced staff/ GDA like HK/ F&B.

HR operations :

• Post Joining Formalities (conducts the NHIP sessions).
• Preparing the monthly Training Calendar, MIS submission on the training conducted viz a viz proposed training calendar.
• Support team HR in execution of engagement activities.
• Strong adherence of cash handling process.

Experience

• 5 to 7 years of experience as a trainer / Lead trainer.

Behavioural Skills :

• People Centric and an Attitude for customer service.
• Team Player.
• Good Listening skills.
• Effective communication with good spoken English.
• Interpersonal Skills and Man Management Skill