<ul><li>Respond to calls from customers who needed repair and maintenance on their air conditioners.</li><li>Ask questions to determine the nature of the problem and make mental notes to choose the correct tools to take along.</li><li>Interview customers to determine what their needs are in terms of repair, installation, and maintenance.</li><li>Provide customers with information on how the installation will take place and what materials will be used.</li></ul>

A/C Technician